• Overview

Once you make the decision on the type and style of product you are going to purchase, getting your Enchanted Fireside heating solution installed is easy. We offer three installation service options – Element, Extra and Elite. With our Element installation service, perfect for the professional contractor or qualified do-it-yourselfer, we offer the basic services to help get you started. With our Extra service – perfect for the homeowner who wants to be involved, we become the lead on many of the installation procedures, and with our Elite service, we act on your behalf from start to finish ensuring the project is complete.

Element Installation Service

Designed for the professional contractor or qualified do-it-yourselfer, our Element Installation Service makes it economical and easy to be successful when installing your new appliance. We'll help you with:

• Installation specifications and framing diagrams as published by the manufacturer
• HearthMatch™ safety, fit and performance analysis based on measurements provided by you
  
• Provide all parts in stock or readily available needed for the installation.
  
• Time saving scheduled pick ups
  
• The Element Installation Service is free of charge

Extra Installation Service

With our Extra Installation Service, you take control of your installation without all the heavy lifting by bringing in pictures, ideas, dimensions and more, and Enchanted Fireside professionals help design and install your product. Services include:

• In store hearth design service
• HearthMatch™ safety, fit and performance analysis based on measurements provided by you
• Home integration design, including venting, floor protection and mantel design as applicable from measurements you provide
• Coordinated access to our technical partners and certified and insured installers who will pick up, deliver and install your new appliance

Working together with the Extra Installation Service we can make your dreams come true. Extra design services are free but installation services vary by project.

Elite Installation Service

With our Elite Service you can rely completely on the professionals from Enchanted Fireside to create your new project from start to finish! From your pictures and dimensions we will create a preliminary floor plan designed to fit your heating requirements, style preferences and budget.

Then our Hearth Design Professionals will follow up with an in-house HearthMatch™ Design to inspect your installation location, confirm the safety of your choices, identify components required, make recommendations for heating, style and design options and provide a written quote for the installation for your project. After your approval on budget and design, sit back and relax as the team from Enchanted Fireside takes care of everything for the installation including procuring permits for wood and pellet fuel appliances. The Elite service includes our exclusive Flame Enhancement on all gas hearth appliances. The Flame Enhancement includes a post-installation visit to adjust factory settings needed for an optimal flame picture.